Executing Optometry Marketing That Works

One unified system. Every channel. Coordinated action for optometry & eye care.

Most optometry businesses run marketing in silos—email here, ads there, SEO somewhere else. We execute across all channels from one brain, so everything works together.

76%
of adults use some form of vision correction
Source: Vision Council
41%
of optical sales now occur online or at big-box retailers
Source: Jobson Optical Research
85%
of patients begin search for eye care online
Source: Eyes on Eyecare

Patient Recall & Optical Campaigns

Email automation improves patient recall compliance while promoting eyewear and specialty services.

  • Annual exam reminders improving recall 25-40%
  • New frame collection announcements
  • Contact lens reorder reminders
  • Eye health education campaigns

Local Acquisition & Specialty Services

Paid advertising captures patients searching for eye care while promoting services that differentiate from retailers.

  • Google Ads for "eye doctor near me" searches
  • Facebook/Instagram showcasing frame collections
  • Specialty service ads for dry eye, myopia management
  • Contact lens promotional campaigns

Dominating Local Eye Care Searches

Strong local SEO ensures visibility when patients search, differentiating through expertise and reviews.

  • Google Business Profile with services and insurance info
  • Condition pages for dry eye, diabetic care
  • Blog content establishing medical expertise
  • Review generation building trust

Real-World Results

See how optometry businesses achieve results with Sapt.

Competing with Online Eyewear

Practice loses 35% of eyewear sales to online retailers after patients receive prescriptions.

Result

Same-day pickup program, price-match guarantee, and email campaigns emphasizing fitting expertise.

Optical capture rate increased from 45% to 68%Average frame sale value up 22%$120K additional annual revenue

Dry Eye Specialty Development

Practice wants to develop dry eye treatment to differentiate from retailers and generate cash-pay revenue.

Result

SEO content targeting dry eye symptoms plus educational emails to existing patients.

85 new dry eye patients in first year$180K in cash-pay revenue

Frequently Asked Questions

Frequently asked questions

Don't compete directly on price—compete on expertise, service, and experience. Emphasize comprehensive exams that detect health conditions, personalized frame styling, ongoing adjustments, and medical services they can't provide.

Consider it strategically. Online contact lens reordering keeps patients connected. For glasses, offer curated online selection while emphasizing in-person fitting benefits for complex prescriptions.

Focus on services unavailable at retail: dry eye treatment, myopia management, specialty contact lenses, low vision services, and diabetic eye care. These differentiate and generate higher-margin revenue.

Extremely important—they're often the deciding factor when choosing between independents and chains. Aim for 4.8+ stars and 100+ reviews to establish credibility.

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