How We Learn the Optometry Market

Building intelligence that gives your optometry business an unfair advantage.

Before we execute a single campaign, we build deep intelligence about your market. For optometry & eye care, that means understanding your ideal patients, tracking what competitors are doing, and identifying the gaps where you can win.

76%
of adults use some form of vision correction
Source: Vision Council
41%
of optical sales now occur online or at big-box retailers
Source: Jobson Optical Research
85%
of patients begin search for eye care online
Source: Eyes on Eyecare

Defining Your Ideal Customer

We map exactly who your best optometry customers are—demographics, behaviors, pain points, and where they spend time online. This becomes the foundation for every marketing decision.

  • Big-Box Retailer Competition
  • Online Eyewear Sales Disruption
  • Patient Recall Compliance

Competitive Intelligence

We research your local optometry competitors—their ad strategies, content, positioning, and where they're leaving gaps. You'll know exactly where to differentiate.

  • Track competitor ad campaigns and messaging
  • Analyze their SEO and content strategies
  • Identify underserved audiences and opportunities

Continuous Market Monitoring

The optometry market evolves. New competitors emerge. Patient expectations change. Our system continuously monitors so you're never caught off guard.

  • Real-time competitor tracking
  • Industry trend monitoring
  • Audience behavior pattern updates

Real-World Results

See how optometry businesses achieve results with Sapt.

Competing with Online Eyewear

Practice loses 35% of eyewear sales to online retailers after patients receive prescriptions.

Result

Same-day pickup program, price-match guarantee, and email campaigns emphasizing fitting expertise.

Optical capture rate increased from 45% to 68%Average frame sale value up 22%$120K additional annual revenue

Dry Eye Specialty Development

Practice wants to develop dry eye treatment to differentiate from retailers and generate cash-pay revenue.

Result

SEO content targeting dry eye symptoms plus educational emails to existing patients.

85 new dry eye patients in first year$180K in cash-pay revenue

Frequently Asked Questions

Frequently asked questions

Don't compete directly on price—compete on expertise, service, and experience. Emphasize comprehensive exams that detect health conditions, personalized frame styling, ongoing adjustments, and medical services they can't provide.

Consider it strategically. Online contact lens reordering keeps patients connected. For glasses, offer curated online selection while emphasizing in-person fitting benefits for complex prescriptions.

Focus on services unavailable at retail: dry eye treatment, myopia management, specialty contact lenses, low vision services, and diabetic eye care. These differentiate and generate higher-margin revenue.

Extremely important—they're often the deciding factor when choosing between independents and chains. Aim for 4.8+ stars and 100+ reviews to establish credibility.

Ready for a system that learns?

See what compounding intelligence looks like for your business.

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