Health & Medical

Optometry & Eye Care Marketing

Help patients see the value in your practice.

Independent optometry practices face unprecedented competition from big-box retailers and online eyewear sellers. Sapt helps optometrists differentiate through specialty services, improve patient recall compliance, and maximize optical capture rates while building the kind of patient relationships that big-box stores can't match.

76%
of adults use some form of vision correction
Source: Vision Council
41%
of optical sales now occur online or at big-box retailers
Source: Jobson Optical Research
85%
of patients begin search for eye care online
Source: Eyes on Eyecare
$47B
U.S. vision care market including exams and eyewear
Source: Grand View Research

Challenges Optometry businesses face

We understand the unique marketing challenges in your industry.

Big-Box Retailer Competition

Walmart Vision, Costco Optical, and online retailers compete aggressively on price, making differentiation essential.

Online Eyewear Sales Disruption

Patients increasingly purchase glasses and contacts online after receiving prescriptions, eroding optical revenue.

Patient Recall Compliance

Only 30-40% of patients return annually for exams despite recommendations, leaving revenue unrealized.

Insurance Plan Limitations

Vision insurance often directs patients to retail chains, limiting independent practice access.

Differentiating Services

Patients view eye exams as commodities, not understanding comprehensive care vs. basic prescription checks.

Staff Retention Challenges

Trained opticians and technicians are in high demand, creating staffing challenges.

How Sapt helps Optometry businesses grow

Our integrated platform combines SEO, ads, and email tailored for your industry.

SEO

Dominating Local Eye Care Searches

Strong local SEO ensures visibility when patients search, differentiating through expertise and reviews.

  • Google Business Profile with services and insurance info
  • Condition pages for dry eye, diabetic care
  • Blog content establishing medical expertise
  • Review generation building trust
Ads

Local Acquisition & Specialty Services

Paid advertising captures patients searching for eye care while promoting services that differentiate from retailers.

  • Google Ads for "eye doctor near me" searches
  • Facebook/Instagram showcasing frame collections
  • Specialty service ads for dry eye, myopia management
  • Contact lens promotional campaigns
Email

Patient Recall & Optical Campaigns

Email automation improves patient recall compliance while promoting eyewear and specialty services.

  • Annual exam reminders improving recall 25-40%
  • New frame collection announcements
  • Contact lens reorder reminders
  • Eye health education campaigns

Real-world success scenarios

See how Optometry businesses use Sapt to grow.

Competing with Online Eyewear

Practice loses 35% of eyewear sales to online retailers after patients receive prescriptions.

Result

Same-day pickup program, price-match guarantee, and email campaigns emphasizing fitting expertise.

Optical capture rate increased from 45% to 68%Average frame sale value up 22%

Dry Eye Specialty Development

Practice wants to develop dry eye treatment to differentiate from retailers and generate cash-pay revenue.

Result

SEO content targeting dry eye symptoms plus educational emails to existing patients.

85 new dry eye patients in first year$180K in cash-pay revenue

Improving Recall Compliance

Only 32% of patients return for annual exams, leaving significant revenue unrealized.

Result

Automated multi-channel recall sequence with easy online scheduling.

Recall compliance improved from 32% to 54%420 additional exams annually

Frequently asked questions

Common questions about marketing for optometry businesses

Frequently asked questions

Don't compete directly on price—compete on expertise, service, and experience. Emphasize comprehensive exams that detect health conditions, personalized frame styling, ongoing adjustments, and medical services they can't provide.

Consider it strategically. Online contact lens reordering keeps patients connected. For glasses, offer curated online selection while emphasizing in-person fitting benefits for complex prescriptions.

Focus on services unavailable at retail: dry eye treatment, myopia management, specialty contact lenses, low vision services, and diabetic eye care. These differentiate and generate higher-margin revenue.

Extremely important—they're often the deciding factor when choosing between independents and chains. Aim for 4.8+ stars and 100+ reviews to establish credibility.

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