Sapt for mechanic shops: the four-minute overview

Transcript

Automatically transcribed from the recording; captions may contain transcription errors.

Hey, I'm Ben, I run Sapt and we help independent mechanic shops. The system is $297 a month. No contract, no setup fee. And if you try it for 30 days and don't find it valuable, I'll refund you. For that, you're getting four things. Number one, a missed call text back system. Number two, a website built for your shop that makes it easy to contact you.

Number three, a Google review system. And number four, we clean up and optimize your Google business profile. And let me show you why these matter. Picture this, you're halfway through working on a car, your hands are dirty, the hood's up, and your phone starts ringing over on the bench. You can't just drop what you're doing.

But whoever's calling has a problem with their car and they're trying to find somebody who can help. So when you don't answer, a lot of the time they go right back to Google and call the next shop. By the time you get a chance to call them back, they've already found someone else. And the frustrating part is they already picked you.

They found your shop, they called your number. You were just busy doing the work. So here's what we do about it. Let's say your shop is called Coastal Mechanic. Somebody calls, you can't answer, and they get this text. This is Ben from Coastal Mechanic. So sorry I just missed your call. I'm working on a car right now.

What can I help you with? It sounds like a person, it comes from your shop, and it's easy to answer. She says, my check engine light came on. Can I bring it in? The system gets her name, what she's driving, and what's going on. Then it checks your calendar and offers a time you've made available. Nobody at the shop is sitting there typing those replies.

Now look at what happens on your end. You get a text. Sarah wants to bring in her 2018 Honda Civic check engine light. Tuesday at 10, can you take her? You reply Y? She's booked. It's on your calendar with her name, her number, her car, and what she needs. She gets a confirmation, and if you want to give her a call, her number's right there.

That's your part. One text back, and you get back to the car. If you want to try it for yourself, the number's on the screen. Call it when this video's over, let it ring, and see what comes through. The website connects to the same system. Someone fills out your form, they get a reply, and the conversation starts, even if the shop's closed.

It's built around your shop, your services, your photos, clear ways to call, text, or ask about bringing a car in. And we design it so Google and AI tools can understand what you do and where you do it. That helps them show your shop or recommend you when someone nearby is searching for the services you offer.

Then, after a visit, your customer gets a text with your Google review link. Hey, Sarah, Ben from Coastal Mechanic. Thanks for bringing the Civic in. Would you mind leaving us an honest review? You did the work. This makes sure she doesn't get forgotten. We also get your Google Business Profile in order.

Your hours, services, photos, contact details, and the link to your website. And when it's time for a customer's next service, we can follow up. Same with work they put off. Send us an export from your shop software, and we can follow up about the work you already talked about. These are people who already know your shop.

So why is this only $297? Because I've already built this system. And we use the same foundation for each shop. Then, we set it up with your services, your hours, and how you want appointments handled. We're not starting from zero every time. We handle the setup. You don't have to learn how to build a website or connect all of this.

If you can reply Y to a text, you can run this. Book a time below, and I'll call you. Before we talk, I'll pull your website and your Google listing so we can look at your actual shop. I'll show you how it would work and answer your questions. Go ahead and pick a time. We'll talk soon.